Haus of the Dead are still open for business.
Post office runs have been limited to once per week (usually Monday afternoon), so please allow up to 7 days for your order to be dispatched.
All UK orders (including those eligible for free shipping) will be posted 1st Class and Signed For to ensure they get to you as quickly as possible. You will, however, not receive a tracking number unless you choose our Tracked & Signed For option or upgrade at checkout.
All international orders (including those eligible for free shipping) will be posted with standard shipping which means you will not receive a tracking number, unless you choose our International Tracked & Signed For option or upgrade at checkout.
At the best of times, international orders can be delayed up to 6 weeks due to issues beyond my control, so please allow an additional 2 weeks whilst countries are in lockdown. If it has been 8 weeks since you received a shipping email (not from when you placed the order), then please DM or email me your order number, so I can do my absolute best to resolve this for you.
If you're not already, please follow our Instagram page @hausofthedead, as any updates will be posted on here first. This is also the fastest and most reliable way of contacting us.
Finally, thank you so much for your patience and understanding! It means everything to us right now and we hope that you are all keeping safe x