Do you accept returns and exchanges?
- Contact me within 14 days of delivery
- Post items back to me within 30 days of delivery
How can I contact you about this?
You can contact me via the contact form on my website, via email at email@example.com or via DM on Instagram / Facebook.
I aim to respond to all queries within 24 hours, so if you’ve not a had a response to your email, then please check your junk folder before chasing.
Where should I send my item(s)?
Items should be returned in their original packaging and condition to:
Haus of the Dead, 4 West Terrace, Hucknall, Nottinghamshire NG15 7GD.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, then a refund will not be given.
What if my item(s) arrive damaged?
If an item arrives damaged or is defective, then please send me a photograph along with your order number and I will arrange a replacement for you.